Employment

We have openings in the following areas:

 


Health Information Technology Support Representative

To be qualified for this position, candidates must have proficient industry experience Medical, CRM (customer relationship management) and Microsoft Office software. You will work as part of a team with answering client’s questions about how to operate our software. You will also log your phone call in detail and follow up on your own cases. You will report directly to the software support managers.

2 Important Items:

  • Please provide a cover letter along with your resume when applying for this position.  Resumes without cover letters will not be considered.
  • This job requires that you work out of our office in Oceanside, NY.

Job Experience Requirements:

  • Experience providing excellent customer service (at least 2 years)
  • Experience and very comfortable with Microsoft Office
  • Experience with Medical Software
  • Type at least 50 WPM
  • Any other software experience will be helpful

Additional Requirements:

  • Have experience and enjoy working in customer service
  • Multi task
  • Familiarity with operations and billing procedures in a doctor’s office is a plus
  • Excellent team collaboration skills
  • Sign a standard non-disclosure agreement

Additional Information:
Candidates may be required to complete an aptitude test at the time of interview. A thorough reference and background check will be performed.
Salary is based on experience.
Benefits include PTO, health insurance and 401K.

COMPANY OVERVIEW
Based in Oceanside, Nassau County Long Island, ICS Software provides a casual and dynamic environment where creativity is encouraged, teamwork is critical and contributions are rewarded. Our staff of professionals are more than highly skilled customer support representatives; they care about helping our clients and making certain their needs are met immediately with courtesy and respect.

We offer a small-company environment and a culture that is inviting to work in, a full benefits package, and an unparalleled opportunity to make a significant impact to the development of leading edge software products.

We have grown to become one of the leading Electronic Health Record solutions for managing provider and patient information. Since its earliest beginnings in 1986, ICS has been dedicated to employing both new and proven technologies to meet the needs of the Healthcare industry. For over 30 years, we have made listening to our current and prospective clients a top priority to incorporate their suggestions into our products that all users may benefit from.

ICS Software Ltd. is an equal opportunity employer

Please send us your resume if you are interested in joining the ICS team!


 

ADDITIONAL INFORMATION

Candidates may be required to complete an aptitude test at the time of the interview.  A thorough reference and background check will be performed and you must sign a standard non-disclosure agreement upon receiving an offer.

Benefits include paid time off, insurance (health, vision, dental, life, FSA), 401K

Positions are available immediately.

 


COMPANY OVERVIEW

Based in Oceanside, Nassau County Long Island, ICS Software provides a casual and dynamic environment where creativity is encouraged, teamwork is critical and contributions are rewarded. Our staff of professionals are more than highly skilled innovators in technology; they have years of experience developing cutting edge applications specifically for healthcare providers.

We have grown to become one of the leading Electronic Health Record solutions for managing provider and patient information. Since its earliest beginnings in 1986, ICS has been dedicated to employing both new and proven technologies to meet the needs of the Healthcare industry. We have made listening to our clients a top priority to incorporate their suggestions into our products from which all users may benefit.

ICS Software Ltd. is an equal opportunity employer.

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